News

Fresh from the network

What's on our minds right now: news from our work and project ideas we're exploring for Swiss mid-sized companies.

News

What's happened

2026
Workplace

Labour market study: AI affects entry-level jobs first

A large analysis from Germany finds no job losses due to AI, but first signs among young employees. What this means for planning the next generation of staff.

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AI

AI in candidate selection: suggest yes, decide no

Application numbers are rising and many HR teams turn to AI tools that are not approved. What this means legally and what a sound solution looks like.

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AI

AI agents in operation: shutdown and recovery come first

A tech chief calls for an emergency brake for AI, a test model wrecks its own environment. What companies should settle before their first productive agent.

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SAP

Vulnerability in the SAP cloud SDK: extensions need their own upkeep

A critical flaw in an SAP programming library shows that cloud customers, too, must actively maintain the extensions they have built themselves.

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SAP

AI agents in the SAP world: access depends on the operating model

SAP is significantly expanding its range of AI agents. For companies running existing ERP systems, the key question is under which conditions they can use these functions.

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AI

Algorithmic price recommendations and competition law

A class action in the US accuses a restaurant chain of coordinating prices via an AI system. What companies should watch out for with pricing tools.

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AI

The ability to switch as the yardstick for AI sovereignty

A European search engine replaced its language model twice within five months. What companies can learn from this for their own architecture.

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AI

AI chatbots in the browser: where business data actually goes

A study of nine well-known AI services shows that all of them pass data to third parties. For companies, the way of access is what counts.

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AI

Invisible marking of AI text: benefits and limits

A major AI provider now marks machine-generated text covertly. Why a match says little about a text's quality and what companies should put in place.

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AI

EU bets on applying AI rather than building top models

The European Commission mainly wants to bring AI into the economy quickly instead of competing for the strongest models. What mid-sized companies can take from this.

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IT

Cloned voices: why payments need a fixed procedure

At an Italian bank, an AI-generated voice led to a transfer of 95 million euros. Such fraud attempts are also rising in Switzerland.

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AI

Vendor-built agents: settle the exit before you start

Gartner expects many vendor-built AI agents to be switched off again. Companies that settle ownership, operation and exit early stay in control.

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SAP

AI agents in ERP: calculate your own benefit first

SAP sees AI agents as its biggest growth opportunity, OpenAI launches general always-on agents. For mid-sized firms, a different calculation counts.

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AI

Energy use of AI agents: the chat query is the wrong yardstick

A detailed single measurement shows that a task given to an AI agent uses many times the energy of a chat query. The reason lies in the context.

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Workplace

Shadow AI: why secure access works better than a ban

The German parliament is replacing private AI tools with its own secured offering. The approach transfers well to mid-sized businesses.

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AI

AI liability: why the EU debate also concerns Swiss companies

An unreported security incident and a new push on product liability show how open the question of responsibility for damage caused by AI models still is.

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IT

Coding agents: downloaded extensions as a point of entry

A vulnerability in four widely used programming assistants shows why code from AI tools needs the same checks as any other software.

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AI

AI costs: what counts is the price per completed task

Independent measurements show that a model with a low token price can cost more per task than a top model. What this means for budgeting.

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AI

Automated decisions: what companies can learn from Austria's AI rulings

Austria allows authorities to issue rulings fully automatically and ties this to clear conditions. They transfer well to business processes.

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AI

European flagship project for industrial AI: what it means for suppliers

19 EU states are pooling more than ten billion euros for industrial AI. Switzerland is not part of it, yet its suppliers will still feel the effects.

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SAP

AI agents and the ERP: access becomes a cost factor

SAP now only lets third-party AI agents reach its interfaces through its own channels. For companies, the question moves from technology into the contract.

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AI

Why AI budgets mostly flow into data and integration

A new survey shows that most companies now use AI, yet hardly any make full use of it. The money goes into data and connectivity, not licences.

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AI

Data protection and AI: the effort belongs in standard software

A new policy paper challenges the view that strict data protection holds back innovation. The real problem, it says, is the uneven burden on smaller firms.

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IT

AI agents in operations: the approval step decides

Agents that act on their own need a well designed approval step. Without it, adoption fails on governance or on acceptance.

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AI

Analytics in SMEs: define the terms before choosing the model

Language models answer questions about company data. The answer only becomes reliable once metrics are defined and ownership is clear.

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IT

System migration: the cost never sits in the data alone

New tools automate data transfer during a system change. The expensive part of a migration stays untouched and becomes more visible as a result.

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IT

Treat AI access like a company credit card

Stolen session keys drive up usage on consumption based AI services. Without itemised records, the abuse stays invisible.

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AI

Scheduled AI agents need batch job discipline

Agent tasks can now run on fixed schedules. That removes the person who used to see every result.

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Workplace

AI skills in job interviews: what companies must settle first

Large employers now ask candidates about their AI practice. Adopting that question requires internal clearance first.

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AI

AI certificates: useful, but no substitute for your own evidence

Voluntary AI test seals arrive from late 2026. They complement the statutory conformity assessment rather than replacing it.

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Workplace

The second data set inside every company

New tools read thousands of contracts and turn them into tables. The value only appears once the result feeds back into a process.

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SAP

Multiple ERP systems: the path to reliable reporting

After acquisitions, data sits in separate systems. A shared analytics layer helps, but it does not replace system consolidation.

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Workplace

Switzerland rehearses the outage, not the exit

From late 2027 some 3,000 federal staff will run an open-source suite alongside Microsoft 365. Why that is not an exit, and what companies can take from it.

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AI

AI agents: permissions decide, not instructions

Two incidents at major AI providers show the same pattern. An agent is limited by what its environment technically allows, not by what it was told.

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AI

AI is everywhere, yet rarely visible in the results

A new global survey shows that nearly every company uses AI, while very few can quantify its contribution to profit. Here is why, and what follows from it.

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IT

AI lowers the cost of attacks, not their nature

More than a hundred technology companies jointly warn about AI-driven cyberattacks. The appeal targets critical infrastructure, yet smaller firms are especially exposed.

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Workplace

What an abandoned AI overhaul teaches about metrics

A large corporation halted its programme for an AI-native organisation shortly before announcing it. The published figures are instructive for any rollout.

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AI

Local AI models become a serious option

A recent hands-on test shows what language models on your own hardware can do today. For companies handling confidential data, a second look pays off.

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SAP

SAP share rally: 17 AI agents delivered out of 200

SAP shares gained roughly a third within a month. The more telling figure is the gap between booked cloud volume and the AI agents actually available to customers.

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SAP

Integrated business software still has its best years ahead

Market data, cloud momentum and embedded AI point in one direction: the core system of enterprise IT is not disappearing, it is gaining importance.

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IT

Business software moves behind the assistant

A major CRM vendor is opening its data and functions to an AI assistant. For ERP users, that turns one question into a selection criterion.

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IT

Integrating AI assistants safely: permissions, not bans

A flaw in a widely used AI assistant shows why permissions and connections become the real security question in day-to-day operations.

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AI

Process quality decides what AI is worth

Artificial intelligence speeds up existing routines in both directions. Why clean data and clear responsibilities in the ERP decide the return.

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SAP

ERP strategy amid talent shortage: standard beats custom code

Enterprise software specialists remain scarce and expensive. We show how a standard-based cloud architecture structurally reduces dependency on rare experts.

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AI

Machines answering machines: communication needs openness

Digital assistants are taking over more and more business communication. We show what current figures and trust research mean and which rules prove effective.

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AI

AI-generated code: speed needs control

AI now writes large parts of new software. We explain why system knowledge is becoming more important and which guardrails prove effective in the ERP context.

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SAP

AI transparency duties: what ERP operators must implement now

Since 2 August 2026, the EU AI Act requires transparency in AI use. We outline which duties now apply to operators of ERP systems with embedded AI functions.

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SAP

ERP selection: why requirement checklists no longer help

Requirement catalogues generated and answered by AI are losing their value. What matters instead when mid-sized companies choose a new ERP system.

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IT

New look: digitaldiscovery.ch has been rebuilt from scratch

The old website is history: we have completely replaced our presence with a modern solution, vivid design, interactive content, an AI assistant and an editorial pipeline that delivers fresh insights.

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Microsoft

Copilot reads the whole mailbox, without an add-on licence

Copilot Chat in Outlook now answers questions across the entire mailbox and calendar instead of just the open thread. And it needs no paid add-on.

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AI

When an AI Model Vanishes Overnight: Lessons From June 2026

Nineteen days without access to two leading models: the June 2026 incident shows what a serious AI strategy for mid-sized Swiss companies now has to cover.

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AI

Our AI assistant now runs from Switzerland

Voice and text questions to our website assistant are now processed entirely in Swiss data centres, faster than before and without your question ever leaving the country.

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Microsoft

Generated files inherit the sensitivity label

What Copilot creates from confidential sources now automatically carries their protection level. Watermarks for generated video and audio come too. But are off by default.

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Microsoft

Agents now need to be managed

Microsoft has introduced an approval process, lifecycle management and a licence requirement for security functions around self-built agents. Tinkering becomes operations.

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IT

Live chat with direct line to the network

Anyone asking a question on the website now reaches us directly, during the day a real person responds, around the clock our speaking assistant does.

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Microsoft

Copilot Cowork moves to consumption billing in July

The agentic workspace in Microsoft 365 has left free preview and has been billed by consumption since 1 July. Anyone who used the preview should now set spending limits.

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Microsoft

Copilot processes regionally, web search does not

Microsoft has expanded regional data processing for Copilot, and Copilot Chat now falls under the EU Data Boundary. One function remains outside it: web search.

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AI

When a language model disappears overnight

In June 2026 two frontier models had to be switched off by official order. The incident shows where the real operational risk in using AI actually sits.

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Microsoft

Copilot licences: new boundaries, new bundles

Since June, Copilot features in Word, Excel, PowerPoint and OneNote have been limited to licensed users. Since July there are business bundles with Copilot permanently included.

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IT

Customer portal with protected project pages

For ongoing conversations, we provide individual, access-protected pages: documents, points of contact and next steps all in one place.

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SAP

Agents Inside the ERP: What the Autonomous Enterprise Means

Ready-made assistants, a knowledge graph as a guardrail and one common governance model: a sober look at what actually becomes usable from Q3 2026 onwards.

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AI

From assistant to agent: the course towards autonomous operations

At the May 2026 conference the autonomous enterprise was declared. Behind the term sits more engineering than marketing and a question of governance.

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SAP

Monthly close in days rather than weeks

A fast close is not a question of effort but of order. What it actually takes and why management benefits from it far more than accounting does.

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AI

Open models in-house: AI without data leaving the building

Since April 2026 freely licensed language models have been available that run locally and work multilingually. For sensitive data that opens a serious alternative.

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SAP

The real return of an ERP rollout is the data

Processes and interfaces take centre stage. The lasting value arises somewhere else: in a continuous, machine-readable picture of the whole company.

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SAP

ERP budget belongs in the organisation, not in the software

Modern rollouts reverse the calculation: the standard stays untouched, while a large share of the funds flows into processes, training and people.

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2025
SAP

Why the move to the cloud is reshaping the consulting side

The shift to subscription models does not only affect user organisations. It fundamentally challenges the business model of many implementation partners.

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IT

One name service fails and half of Europe stands still

The major cloud outage of October 2025 showed how tightly modern services are nested. The lesson is not to abandon the cloud, but to spread the risk better.

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Workplace

One point of entry instead of ten applications

The digital workplace decides whether an ERP rollout is accepted. Why a role-based entry point achieves more than any additional specialist function.

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IT

Sovereignty in operations: what the server room cannot deliver

Many still see their own hardware as the safest option. Practice suggests otherwise: location, access paths and a workable exit strategy are what count.

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AI

Prompting in day-to-day ERP work: technique over chance

Results from language models depend less on the model than on how the task is phrased. Which prompting techniques hold up in ERP settings, and why documentation decides.

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SAP

Business Data Cloud: what became of the promise

Announced a year ago as the foundation for data-driven decisions. Today we can check which connections actually work and what that means for mid-sized firms.

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Projects

What we have delivered

A selection from recent months.

AutomationSAP

Document to document, fully automated

From customer order to invoice with no duplicate entry: we're exploring how far the document flow in Cloud ERP can be automated with AI support.

Portals & collaborationSAP

Customer portal, order status and paperwork available anytime

Customers see their orders at a glance, open each one, track what has been delivered and invoiced and retrieve delivery notes and invoices themselves.

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Portals & collaborationSAP

Supplier portal, orders and documents in one place

Suppliers receive their order by e-mail with a link, confirm delivery dates directly in the portal and exchange documents right up to CAD data, without their own account in your ERP.

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AI assistanceAI

Rail customer service: the chatbot answers 90 per cent

For a SME company we brought a sovereign, data-protection-compliant chatbot into customer service. It handles around nine out of ten enquiries on its own, freeing the team for the cases that genuinely need people.

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AI assistanceWorkplace

Company knowledge that doesn't get lost

Digital memory for SMEs: protocols, decisions and know-how automatically documented and searchable for the team, instead of scattered across email inboxes.

Data platform & cloudSAP

SAP data in Microsoft Fabric, without shadow copies

From SAP Cloud ERP via Business Data Cloud into the Azure Data Lake and on to Microsoft Fabric: analysis happens where the company already works, on data that keeps its single source of truth in the ERP.

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Analytics & reportingIT

Energy dashboard for manufacturing

Consumption, self-generation and peak loads at a glance: a foundation for investment decisions from PV to storage.

One of these ideas fits you?

Let's talk about it.

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