Orders by e-mail, confirmations by phone, drawings via a file service: in many companies the exchange with suppliers runs along three separate paths and the current status is fully available in none of them.
How it works instead
The supplier receives the order by e-mail as usual, containing a personal link. One click and they are in their area of the portal. No account in your ERP, no installation.
There they find:
- Their order with all items and the current status
- The response: enter order confirmations, confirm delivery dates or report deviations, the details flow back into the ERP
- Documents in both directions: upload test certificates, delivery notes or certifications, download order documents
- A direct line to your purchasing team, attached to the transaction rather than buried in an inbox
Including design data
CAD and design data attached to the product can be shared the same way, as convenient as file storage in Microsoft Teams, but attached to the right transaction instead of a general folder. Anyone looking for a drawing finds it where the order is.
What changes day to day
Purchasing sees at a glance which confirmation is outstanding. The supplier does not have to ask what applies. And the documents are where someone will later look for them. Not in the inbox of a person who happens to be on holiday.